"Bridging the gap: How students and academic advising professionals vie" by Levi Kosta-Mikel

Graduate Program

College Student Affairs

Degree Name

Master of Science (MS)

Semester of Degree Completion

2012

Thesis Director

Charles Eberly

Thesis Committee Member

Eric Davidson

Thesis Committee Member

Karla Sanders

Abstract

The purpose of the current study was to examine disparities between students and academic advising professionals with the importance placed on and the satisfaction with 12 research based functions of academic advising in order to promote the formation of higher quality mentoring relationships between students and advisors. The current study was a modified replication of research conducted by Smith and Allen (2006) and Allen and Smith (2008). Past research has shown that high quality relationships between students and their advisors promote higher retention and graduation rates among students (Campbell & Nutt, 2008; McArthur, 2005; Pizzolato, 2008; Sayles & Shelton, 2005; Shields & Gillard, 2002; Tuttle, 2000; Bond, Gray, Baxley, Cason, and Denke, 2008). Students and advisors were surveyed to rate opinions on the importance placed on a function of academic advising and satisfaction with that function. Results of the study identified both groups as viewing all functions as important and being satisfied with those functions. Overall advisors place greater importance and higher satisfaction ratings on the functions of academic advising compared to students. Additional findings, discussion, and recommendations for future study are included.

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