Graduate Program
College Student Affairs
Degree Name
Master of Science (MS)
Semester of Degree Completion
2018
Thesis Director
Dianne Timm
Abstract
This study sought to understand the best practices and protocols of Emotional Support Animal policies in residential life. A qualitative case study was conducted to provide insight on the best practices of residential life Emotional Support Animal Policies. Four participants from institutions with established policies were interviewed to gain understanding of these protocols and policies, what is involved in the approval and accommodations process, and what challenges the participants face. The results showed a need to evaluate and change the current process that most institutions utilize for Emotional Support Animal approval. The approval process and accommodations process are two separate processes, which means that Disability Resources and Residential Life should have a strong collaboration. Results of this study may not applicable to every institution because every institution faces different challenges unique to their campus.
Recommended Citation
Dadez, Jordan E., "A Qualitative Case Study on Best Practices of Emotional Support Animal Policies" (2018). Masters Theses. 3555.
https://thekeep.eiu.edu/theses/3555
Included in
Animal-Assisted Therapy Commons, Disability and Equity in Education Commons, Higher Education Administration Commons, Student Counseling and Personnel Services Commons
