"Analysis Of Team Trust Building Behaviors In Virtual Workplace Teams" by Natasha Von Sommer

Graduate Program

Technology

Degree Name

Master of Science (MS)

Semester of Degree Completion

2011

Thesis Director

Luke Steinke

Thesis Committee Member

Thomas Hawkins

Thesis Committee Member

Bruce Barnard

Abstract

Teams are becoming increasingly vital to many organizations. Due to globalization organizations have started to utilize virtual workplace teams. Members of virtual workplace teams typically interact electronically however they may occasionally meet face-to-face. It can be difficult for a virtual workplace team to succeed due to anonymity, lack of control, lack of physical proximity, inefficiencies in information technology and lack of trust. Trust is a key factor in the success of a virtual workplace team. Trust is examined to determine which trust building behavior is most effective at building virtual workplace team trust.

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