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Abstract

Globalization created many challenges for human resource managers in the 21st century. In today’s competitive, knowledge-based economy, organizations must develop, utilize, and leverage resources, people, and technology across cultures and countries. Success is greatly influenced by human talent and capacity for organizational learning and responsiveness. By taking a pro-active, strategic role, human resource managers can develop organizational capabilities that can help improve performance and build a sustainable competitive advantage. The paper examines strategy and structure and the role of human resources in developing organizational culture, capabilities, and composition of people. Recommendations are made for workforce alignment, knowledge management, and developing 21st century competencies.

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