This research examines the implications of smart mobile devices (SMDs), or smartphones, for organizational competitiveness. It employs a resource-based framework to analyze the relationship among smart mobile devices, strategy, and firm performance. Building on existing strategic management research which suggests that leveraging IT to build business strategies can be a source of sustainable competitive advantage, six propositions relating smart mobile devices to sustainable competitive advantage are presented. Drawing also from scholarly work in the information technology and information systems domains, strategic implications of mobile- device technology for firms are provided. It is suggested that SMDs impact firm communications, decision-making, innovation, and performance.
Boggs, David J. and Arseneau, Eric P.
"Smart Mobile Devices and Competitive Strategy: A Resource-Based Perspective,"
Journal of the North American Management Society: Vol. 5:
1, Article 6.
Available at: https://thekeep.eiu.edu/jnams/vol5/iss1/6