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Abstract

We explored strategies that HR leaders within a single healthcare organization in Franklin, Tennessee, used to reduce employee disengagement caused by stress and identified four themes related to business practice. The four themes were (a) integration of employee engagement practices into culture and business processes, (b) providing managers with the job resources they need, (c) intentionality, transparency, and honesty in communications, and (d) relying on supportive supervisor behavior. Senior executives and HR leaders should examine the feasibility of proactively implementing similar strategies to mitigate employee work place stress, reduce disengagement, and improve employee engagement and commitment to the organization.

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