Williams' handout is Robert Ufberg, Esq.,'s paper from the 2011 Proceedings of the National Center for the Study of Collective Bargaining in Higher Education and the Professions annual meeting.
Williams, Deborah Esq.
"Handout: Robert Ufberg, Esq., "Which form will your negotiations take: Art, drama, combat, or symphony? Why, when and how to exercise each option...and sometimes more","
Journal of Collective Bargaining in the Academy: Vol. 0
, Article 15.
Available at: http://thekeep.eiu.edu/jcba/vol0/iss9/15