Document Type
Article
Publication Date
January 2019
Abstract
This course examines the nature of interpersonal conflict, its causes and consequences. The focus is on application of communication theories and research that illuminate why people behave as they do in conflict. The course also focuses on how to effectively manage conflicts and improve interpersonal communication quality.
Recommended Citation
Gill, Elizabeth, "Communication and Conflict Management (online course)" (2019). Syllabi. 2.
https://thekeep.eiu.edu/commstudies_syllabi/2
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