Degree Name

Education Specialist (EdS)

Semester of Degree Completion


Thesis Director

Freddie A. Banks, Jr.


Educational Service Centers were established throughout Illinois by the State Board of Education as a result of the passage of Senate Bill 730 in 1985. The purpose of this field study was to determine the perceived effectiveness of programs and services provided by Mid-Illinois Educational Service Center #15 from superintendents', principals', and teachers' perspectives. Superintendents, principals, and randomly selected teachers in public school districts serviced by Educational Service Center #15 were given a questionnaire to determine their perceptions about the quality of the service they had received. Interviews with the director of Educational Service Center #15 and a review of its goals and directives were utilized in the development of the questionnaire. The data gathered by the survey were tabulated and analyzed to determine what percentage of superintendents, principals and teachers were aware of and utilizing the programs and services provided by Educational Service Center #15. The perceived effectiveness of each of these programs/services was then analyzed and reported. The results and conclusions of this study indicate the need for workshops to help teachers become more aware of the programs and services provided by Educational Service Center #15.