Degree Name

Master of Arts (MA)

Semester of Degree Completion


Thesis Director

Mark G. Borzi


A combined effort of two classes at separate universities was examined. Each class boasted six groups which were paired with another group at the other university. These teams used computer mediated communication to engage in a cooperative task. The communications between groups were analyzed using conversational analytic techniques to reveal a competitive communication pattern. The results show that a lack of communication can produce competitive behaviors even in situations intended to nurture cooperation. Future concerns should focus on teaching groups to use computer mediated communication (CMC) to its fullest potential by recognizing and accounting for the critical differences between CMC and other communication channels.