This paper is a brief review of the factors that come into play in an attempt at
grievance adjudication and the possibility of final resolution employing the
procedures encountered during an arbitration hearing. It will touch on some of
the factors that should guide the advocate for both the employer and the
employee. It will also point out some of the criteria that should be employed to
make the process more effective. It is by no means exhaustive in attempting to
address the many complexities that come into play during grievance processing
and the intricacies employed in the arbitration hearing. Hopefully it will give the
reader a glimpse at how arbitrators think and rule.
"How Arbitrators Decide,"
Journal of Collective Bargaining in the Academy:
Vol. 0, Article 12.
Available at: http://thekeep.eiu.edu/jcba/vol0/iss5/12